Smart Drive Through

The challenge

Our customer is a payment solutions company specializing in innovative technology solutions for restaurants, always looking to enhance the customer experience.

Objectives

The goal of the project is to enhance the customer experience by creating a voice-assistant system for a drive-through service that will provide customers with a more fast and efficient experience, while also improving the operational efficiency of the restaurant. The voice-assistant system will use advanced speech recognition and natural language processing technologies to process orders in real-time.

Results

The expected impact of the solution is:

• Provide restaurants with a competitive advantage by improving the customer experience and operational efficiency.
• Revenue growth by higher customer satisfaction and loyalty, which can in turn drive repeat business.
• Increase restaurant’s profitability by improving staff productivity and reducing labour costs.