The challenge

A leading company in natural gas distribution in Spain has a complex ecosystem of applications for marketing, monitoring, and internal management of its service catalog. It is crucial for these systems to be available and protected against security breaches at all times.

Objectives

Complete maintenance (corrective, preventive, and evolutionary) of the entire application ecosystem, including the Cloud server infrastructure.

Providing support to end-users to address technical questions and inquiries.

Development of new functionalities to continuously add value and evolve the entire ecosystem.

How have we done it?

• Angular
• React
• Python
• WordPress/PHP
• Laravel/PHP
• API REST

Results provided

• Continuous 24×7 monitoring to detect system outages.
• Updated and protected ecosystem to minimize the risk of security breaches.
• Prompt application of corrective and preventive actions to reduce the impact of incidents.
• Enhanced user experience.
• Process optimization and automation.
• Agile and systematic management of queries to reduce the waiting time for end customers.